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Hear Armenia: A diary of our visit

Open Ears is following a group of Sonova team members as they head to Armenia with the Hear The World Foundation. Nazan Yakar and Christiane Schubert, who volunteered for the project, are both Audiologists with Phonak Germany. This is their account of the Hear Armenia 2015 project visit.

Our journey to Armenia began in May 2015, when Nazan and I first talked with the Hear the World Foundation staff about the option to volunteer for a project. Although there was no clear opportunity at the time, just a few weeks later we were lucky enough to be presented with a chance to support the Hear the World project in Armenia. We decided very quickly to accept the offer, as we’re excited about the opportunities to gain practical experiences in the pediatric field, aside from our daily business.

Slowly, we started to learn more about our tasks and about the Hear the World program in Armenia. We had several calls with former volunteers and staff who visited the Arabkir Hospital, where we would work. Together we brainstormed we would support the hospital best this year.

Before we left, Nazan and I collected several items from our pediatric products to bring along, such as Leo plush toys and books, Junior kit clips, cleaning tools and battery testers. Hear the World Foundation, as part of their yearly grant, also provided a variety of hearing instruments and Roger devices.

In a few months, we were ready to split the supplies, pack up our bags and head to Armenia!

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Hear Haiti: Haiti, the Unbelievable

Open Ears is following a group of Sonova team members as they head to Haiti with the Hear The World Foundation. Jenn Brinn is a digital marketer who works at Sonova e-Hearing Care in Nashville, Tennessee. She is passionate about technology, travel, coffee, documentaries, and her family.

Day 8

Over the years, The Hear the World Foundation has been sending volunteers on dozens of service trips with the mission of providing better access to hearing healthcare to those in need around the globe. Historically, these volunteers have been Sonova employees with a clinical audiology background; after all, the majority of the work on these trips is to fit and recheck hearing aids. Since starting work at Sonova a year-and-a-half ago, I would get the emails asking for volunteers for this or that service trip, but none of the qualification criteria matched my skill set.

In May, I finally got the email I’d been waiting for…the trip to Haiti in October of 2015 needed a communications volunteer. Seeing as my background and interests are in digital marketing and communications, this opportunity was a perfect fit. I applied, and in early July was notified that I was selected to be the first volunteer with a dedicated role of being the trip historian/documentarian. Since I am not an audiologist, I immediately began brainstorming how I could leverage my hobbies (and day job)–which consists of photography, videography, social media, and content creation–to best capture the spirit of the people we were setting out to serve. The answer, I would come to find out, was about to reveal itself to me in a way I wouldn’t have believed if I didn’t experience it for myself.

It began when our plane touched down in Port Au Price around 3 p.m. Sunday. The airport was small and crowded. The baggage claim carousel was chaos–people pulling bags off as quickly as they were released, elbowing one another out of the way, knocking into each other with luggage carts. Once the area cleared, my bag was nowhere to be found. After searching and waiting for over an hour, I surrendered to the fact that my luggage was either taken by mistake or stolen. Not wanting to hold up the team any longer, we loaded up the bus and headed to New Life Children’s Home where we would be staying for the week. I thought, surely in a few hours someone will call saying they had taken my bag by mistake and it would be returned to me. But by 9 p.m., my phone hadn’t rung. It was time to start asking my travel mates to borrow pajamas, a toothbrush, and something to sleep in. In the poorest country in the Americas, the only items I had to my name were the clothes on my back and my camera and computer, which I traveled with in my carry-on backpack. Talk about being out of your comfort zone!

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Hear Haiti: Giving the gift of sound

Open Ears is following a group of Sonova team members as they head to Haiti with the Hear The World Foundation. Nerissa Davies is an audiologist with Connect Hearing in Courtenay, BC, Canada. She has seven years experience in pediatric audiology is passionate about helping people of all ages hear and communicate with their loved ones.

Day 3:
Today was an amazing and wonderful day in Haiti. We got up early and enjoyed a delicious breakfast prepared by the stellar staff at New Life Children’s house, then after a pep talk from Cathy we drove out to the Deaf Academy in Leveque.

Honestly, I have never been so warmly welcomed anywhere in my life. The children swarmed out to meet us, with joyful smiles and hugs aplenty. Truly, I have never known children so eager to laugh, so generous with affection and so grateful for help. In particular, Mike (our on-site hearing aid technician) was a big hit with the young boys, who smothered him with hugs. Every time I looked at him, he had one boy in each arm, one boy clinging to each leg, and sometimes even a fifth one on his back! It was easy to see how pleased they were to have us and how hopeful they were that we could help them.

And so we set about doing just that.

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Hear Haiti: A beautiful arrival in LaPlaine

Open Ears is following a group of Sonova team members as they head to Haiti with the Hear The World Foundation. Laura Gifford is an Audiologist and Senior Account Executive at Unitron. Her favorite sound is the opening note of a Duran Duran song.

Day 1:

Up and off to the Nashville Airport at 5 am. After having a day to prepare for the trip (physically and emotionally) I was finally getting excited about leaving.

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So Many Failed Fittings

Again and again, when I talk about my hearing loss and my role as Open Ears editor, people tell me about their relative, acquaintance, or friend who has hearing loss of some degree, got hearing aids, but never wears them. This is a well-known problem in the industry, of course. I haven’t done checking out the existing research on the topic, but after an umpteenth discussion — and a failed fitting in my history — I do have a few thoughts to share.

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What a Sound Difference!

I have been wearing hearing aids all my life, I was born deaf.

I grew up learning to adapt to new sounds and listening from the hearing aids.

But as we all know, hearing aids don’t last forever which means new upgrade, new sound quality, new everything. I have been wearing behind the ear hearing aids since I was a baby. I have had these particular old hearing aids for 10 years.

Ten-year-old hearing aids plus lifestyle changing equals different sound quality and environment. I can say for sure it’s a huge difference and improvement when switching from these old hearing aids to these new ones.

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Now and Then: 10 Years with an Eardrum

If you had asked me how I envisioned my life on August 24^th, 2004, I wouldn’t have been able to tell you. Heck, I wouldn’t have been able to say anything because of the intubation scrapes on my throat and the tight bandaging around my head. On that date, I had undergone my first tympanoplasty to repair my left eardrum and restore my hearing. With the optimistic outcome my surgeon had promised, I knew my life would drastically improve once I had “perfect hearing” in at least one ear. 10 years later, I looked in a mirror and realized the greatest changes, though made possible by my surgery, were more important than restored hearing.

When I had the surgery, I was twelve years old, trying to find new direction and scared out of my mind of the future. After getting rid of my punk rock spikes and (most of) my clothes from Hot Topic, my wardrobe was in recovery from being my rage outlet at my hearing loss. Underneath my bandages, my hair was short from chopping it off after a decade of ear infections. I couldn’t decide whether I wanted to be a singer or veterinarian—two careers that demanded normal hearing for very different reasons. My “only hope” of romance was writing obsessively to Tom Felton because middle school boys brutally teased me for having hearing aids. Worst of all, I was plunged into a sea of agony, packing gel, and tinnitus with no guarantee of restoring my eardrum.

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