Showing off my new hearing aids

I had my annual checkup the other day at the hospital, and I was somewhat adamant I wanted to keep my hearing aids even if there was a newer version available.

However, that changed completely once I talked to my audiologist… Continue reading “Showing off my new hearing aids”

Making Health and Social Care Information Accessible

The NHS in the UK recently launched a consultation into the proposed ‘Accessible Information Standard’ which recommends measures to meet patients’ communication needs, including the provision of Speech to Text. While I welcome these improvements — and boy, do we need them — it does beg a question as to why this is felt necessary in addition to the Equality Act 2010. As Laura Ringham wrote, way back in 2012:

There is a clear legal foundation for providing access to healthcare services for people with hearing loss. The Equality Act 2010 requires service providers to make reasonable adjustments to make their service accessible for people who are disabled, and states that they must anticipate and promote these adjustments rather than make them on a responsive basis.

Ringham L, 2012, Access All Areas? A report into the experiences of people with hearing loss when accessing healthcare, Action on Hearing Loss

So, why is it that the Health Service is so behind in terms of making reasonable adjustments so that patients can understand what is being said to them during examinations and consultations? And, where are the legal challenges to the shoddy status quo?

Continue reading “Making Health and Social Care Information Accessible”

If You’re Sinking, Who Will Save You?

One of the things I love about being part of this community is the international perspective. It’s a real eye-opener learning about the experiences of fellow hearing aid users in other countries. In this post, I’d like to explore the issue of a lack of ‘follow up support’ for adults new to hearing aids here in the UK and I would love to know if you have a different experience where you live. Of course, there may be some great local initiatives in the UK that I don’t know about so, if you have some examples of good practice, this would be a great place to share them!

Lifebuoy
Photo credit: Stephanie Booth

Continue reading “If You’re Sinking, Who Will Save You?”

Not Going With the Flow

As a Phonak user, I have found many benefits to my beloved Bi CROS hearing aids, (getting a sense of sounds coming from both left and right when I’m profoundly deaf in one ear for a start off) but there has always been one little niggle with the aids for me and that’s the Soundflow setting.

Flowing

In the Soundflow setting (the default setting that comes automatically with the hearing aid), I’ve had continual problems with background noises suddenly and unexpectedly cutting out. This is very disconcerting; especially when the ‘background noise’ is the very thing I’m listening out for, i.e. traffic. But, even if it’s the sound of a river flowing or the extractor fan on the cooker hood, it’s still an odd experience.

Continue reading “Not Going With the Flow”