phone – Open Ears Archive

More Phone Etiquette for the Hearing Challenged and Those that Call Them

Everyone with a hearing challenge has a phone story.

I knew from my very first hearing aid that the phone was going to be a problem. The technology at the time included a phone program that worked if I was in the right location with my head cocked at a 27 degree angle facing east during the new moon. Static was a persistent by-product.

Today, I am one of the growing numbers of people using a cell phone almost exclusively. I also have an adapted and amplified phone with a visual display connected to the Wi-Fi in my home that I have yet to customize to my preferences as I am skeptical about the Wi-Fi reception for reasons I’ll outline later. Continue reading “More Phone Etiquette for the Hearing Challenged and Those that Call Them”

Son of My Deaf Parents

When Stephanie contacted me, I had actually never heard of Mother Father Deaf Day, which is this Sunday. It’s probably not well known in France, and that’s a pity. On the other hand, everybody these days is talking about “La famille Bélier“, a movie which features children of deaf parents. It is funny and moving, and allows everybody to discover the world of silence. People are astonished and ask me if it’s realistic. And I have to say it is! Continue reading “Son of My Deaf Parents”

Trying Venture: It’s Smooth

A surprise was waiting for me on my last trip to Phonak headquarters in Stäfa, 10 days ago: Venture.

I had an appointment to try some Audéo hearing aids and tweak a few things that were bothering me with the fitting and the settings. As I arrived in the building, I bumped into Ora. I excitedly told her, “Do you know I’m trying Boleros? And I like them, there are really situations where they perform better than my old hearing aids.” She answered that she was delighted to hear that. I mentioned some of my beef with Soundflow. “You should try Venture! Are you going to try Venture? Tell them to make you try Venture.”

Venture? Phonak’s new platform (chip, software) for Audéo.

I headed towards the audiology lab and was welcomed by Michael and Simone. Here is what they had for me 🙂

Continue reading “Trying Venture: It’s Smooth”

Impressions on New Hearing Aids

As promised, here are my impressions of the Bolero hearing aids I’m currently trying out (hoping I don’t get any of the technical stuff wrong here, do tell me if I did!). They have open tips, like my Widex ones have, but are BTE (entirely behind-the-ear) rather than RIC (with the receiver, the part that produces sounds, directly in the ear canal — this would be the Phonak Audéo model, which I might try in future). My Phonak audiologist Jennifer tells me it doesn’t change much, acoustically: a RIC just moves some of the technology away from behind the ear, allowing the part that sits there to be smaller — important for those, who, like Steve, appreciate when their hearing aids are invisible.

Phonak Bolero Q90

Continue reading “Impressions on New Hearing Aids”